Deniv Shipping Policy

Thank you for visiting and shopping at Deniv.shop. Our goal is to offer you the best shipping options. Below are the shipping terms and conditions.

All orders are processed within 1-2 business days.

Please note that the delivery time may vary depending on your location from our warehouse.

Orders are not shipped or delivered on weekends or public holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in shipping your order, we will contact you via email.

Delivery Time and Shipping Fees

United States

Category	Order Processing Time	Estimated Delivery Time	Shipping Methods	Shipping Fee
Robot Lawn Mower	1-2 business days	2-7 business days	FedEx	Free Shipping
Other Accessories	1-2 business days	2-7 business days	UPS, USPS, FedEx, DHL	Orders over $99: Free shipping Orders less than $99: $6.99

Note: Deniv orders are shipped to the contiguous United States (not including outlying islands and overseas territories such as Alaska, Hawaii, Puerto Rico, and Guam).

Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking information will be updated within 5 business days.

If your tracking information has not been updated within 10 business days, please contact [email protected].

Shipping Information

Please ensure all the shipping information you provide to us is correct. We are not responsible for any losses, including missing parcels, package damage, delays, or other losses caused by incorrect shipping information that customers have provided.

We do not ship to P.O. Boxes or APO/FPO/DPO addresses.

Damages

If you received your order damaged, please contact Deniv Support within 5 business days at [email protected].

We are not responsible for any losses, including missing parcels, package damage, or losses caused by the shipping carrier. However, we will assist you in contacting the responsible shipping carrier. Please keep all packaging and damaged goods, as they may be needed for filing a claim with the shipping carrier.